AboutMatch is an independent UK division of Matchboard Pty Ltd, a prestigious and rapidly-growing Australian company which has been awarded “Optus 2018 Business of the Year” and was named as one of the country’s “200 Businesses of Tomorrow” .
The team behind AboutMatch has a reputation – a reputation for exceptional service, integrity and knowledge of the marketplace for all things “customer”. We draw on decades of experience helping businesses reach their goals in acquiring, understanding, supporting and delighting their customers. From the UK to the US, from Europe and Asia to Australia and beyond, we’ve worked on both sides of the market, as buyers and suppliers. Our global connections and insights into best-practice solutions provide a high-touch complement to our high-tech online matching platform. We look forward to being of service to you!
Steve Morrell – Managing Director (AboutMatch)
Since 2001, Steve has established ContactBabel as a trusted source of real research and analysis for the contact centre industry. With his extensive knowledge of customer contact from both the supplier and end-user perspective, Steve is ideally suited to help suppliers and customers find their perfect match.
Steve has written hundreds of research reports and his opinion on contact centres has been featured on the BBC, ITV, Sky, the Guardian. Forbes and the Financial Times. He has also advised the UK government on the effect of offshoring on the UK economy.
Connect with Steve
Sharon Melamed – Managing Director (Matchboard)
Sharon is a digital
entrepreneur with 25 years’ experience in sales, service and outsourcing.
Through her two B2B matching businesses in Australia - Matchboard
and FindaConsultant - she’s helped more than 2,000 companies find solutions for their customer needs -
earning her the title of “The
Matchmaker” in local media.
Having lived and worked in
five continents, Sharon speaks several languages, and holds a double honours
degree from the University of Sydney.
In 2013, LinkedIn awarded
Sharon the coveted Power Profile status for having one of the 50 most visited
profiles in Australia. She is a prolific writer and speaker on topics ranging from
customer experience and contact centre strategy to how to start an online
Connect with Sharon