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The new customer service hub for Online Retail and Marketplaces: Fiji

An Exclusive Event for the UK market

DATE:          12th July, 2022 

TIME:          12pm – 1pm BST

VENUE:      Zoom

COST:          Complimentary

RSVP:         sharon@aboutmatch.co.uk

The UK’s ecommerce sector has skyrocketed during the pandemic, and with it, a growing need for capacity in customer operations. With a critical shortage of workers in the UK, Fiji’s outsourcing industry has jumped to the rescue, providing retailers with flexible, high-quality voice and digital services, at a fraction of the cost. With single-digit annual attrition and a workforce renowned for authentic customer service, Fiji represents a fresh face on the map for contact centre and back office services.


At this event, hear a case study from one of the UK’s favourite online parcel delivery booking and comparison services (Interparcel), covering:

- Why Fiji?
- Journey outsourcing to date
- Overview of learnings and outcomes.

This will be followed by a fireside chat with industry consultant, Dave Halford, and one of Fiji’s leading BPOs. There will be ample time for audience Q&A.


Attendees receive:


🍴 Lunch (a £25 Deliveroo voucher) OR charity donation

📔 A complimentary white paper


RSVP: 
sharon@aboutmatch.co.uk (places limited to 20)

  




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