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Smart Sourcing for the Customer Journey
Multilingual Malaysia - the customer service gateway to Asia
What We Do
How it Works
Contact Centre / Call Centre Outsourcing
Back Office Outsourcing
Technology for Contact Centres and Customer Experience
Digital: Search, Social, Video, Mobile
Training: Sales & Service
News and Events
Sample Lead E-mail
The rise of the Asian consumer in the world economy has prompted many companies to formulate an Asian customer service strategy across languages including English, Japanese, Korean, Chinese and Malay. Taking advantage of this market need is Malaysia. In fact Malaysia ranks 3rd out of the top 40 countries for business process outsourcing in A.T. Kearney’s Global Services Location Index.
Read one company's story about why it chose Malaysia as its Asian hub, with all the facts and figures from the World Bank, Price Waterhouse Coopers and many other industry analysts.
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